- A signed contract is needed to hold a room. You have 48 hours to review and sign the contract - if we don't hear from you during that time we will cancel the contract and the room will become available again for other applicants.
Under section C - Use of the Premises it says that the contract is for one year, but you can stay as long as you want. It is a legal obligation in France that furnished apartment contracts have a max 1-year duration. That said, we tacitly renew the contract if you stay for more than one year upon the expiry date for a duration of one year under the same terms and conditions.
Yes it is!
The above LifeX services are outside standard rental agreements. That being said, all services are provided as stated on our website. We value member experience above everything else and breaking these promises would be a basic breach of trust for us.
You don’t need household insurance, as this is taken care of by LifeX and covers any damages in case of events like storms, flooding or fire. However, we do recommend getting personal liability insurance to protect you in case you accidentally damage LifeX property. You can read more about which damages you are responsible for and which are not in our 'Damages & Liability here.
Yes, we return the whole deposit amount as long as the room is left in the same state as when you moved in excluding normal wear and tear. You can read more about which damages you are and are not responsible for in our 'Damages & Liability here.
Within 5 days from the date of contract signature. The invoice is due on the date of receipt of the invoice.
Deposit & prepayment for the last month's rent
Invoices should be paid into the bank account specified in the LifeX app.
The invoice has a member reference and invoice number on it. One of these numbers must always be quoted when paying as only then your payment can be allocated correctly to an open invoice against your account.
Yes, you can. But please note that the total paid should match the amount stated on the invoice regardless of the currency you send money in.
Unfortunately, we do not accept partial payments. The entire amount as stated on the invoice needs to be transferred in once and before the due date.
Monthly invoices will be emailed to you on the 1st or 2nd of each month and should be settled on the date of receipt of the invoice.
The initial invoices must always be settled and proof of payment sent before the due date and at least 2 days before the contract start date, otherwise you might lose the reservation on the room. Without proof of payment, we cannot guarantee a key handover.
Interest will be calculated for any unpaid and overdue invoices according to the local legislation.
If your company is paying for your stay at LifeX, or for a part of it, we have the possibility to send invoices to your contact person directly. However, you do remain personally responsible for the rental agreement and have to sign the contract in your name. The city requires you to register yourself at the address that you are living and for this, you need proof of residence in the shape of a rental contract in your name.